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Privacy Policy

Last Updated: April 27, 2025

1. Hello!

Welcome to ku.ai ("we," "our," or "us"). We care about your privacy. This policy tells you how we handle your data when you use our site and booking tools. It also explains your rights and how the law protects you.

2. Data We Collect

We may collect these types of data about you:

  • Who You Are - your name and username
  • How to Reach You - your address, email, and phone number
  • Payment Info - your card details (kept safe by our payment systems)
  • What You Buy - records of what you've paid for and other details about your bookings
  • Tech Data - your IP address, login info, browser type, time zone, where you are, and what device you use
  • Your Profile - your username, password, bookings, likes, and survey answers
  • How You Use Our Site - info about how you browse and use our site

3. How We Use Your Data

We only use your data when the law lets us. Most often, we use it to:

  • Sign you up as a new user and provide our services
  • Handle your bookings and payments
  • Tell you about changes to our terms or this policy
  • Run and protect our site
  • Show you helpful ads and see how well our ads work
  • Improve our site, service, and your overall user experience

4. Who We Share Your Data With

We may share your data with:

  • Tech partners who help run our site
  • Experts like lawyers, bankers, and auditors
  • Officials who need to see our records
  • Other companies if we merge, sell, or buy businesses. New owners may use your data the same way as laid out here.

5. How We Keep Your Data Safe

We use good security to keep your data from being lost, used wrongly, changed, or seen by those who shouldn't see it. We limit who can see your data to those who need it for their job. They must keep it private.

We have plans in place for any data breaches. We will tell you and the proper officials if there's a breach when the law says we must.

6. How Long We Keep Your Data

We keep your data only as long as needed for the reasons we got it, including for legal, tax, or record-keeping needs.

To decide how long to keep data, we think about how much data we have, what kind it is, the risk of harm if it's misused, why we need it, and if we can get the same result without it. We also follow the law.

7. Your Rights

In some cases, the law gives you rights about your data:

  • Get a copy of your data
  • Fix wrong data
  • Ask us to delete your data
  • Tell us not to use your data
  • Limit how we use your data
  • Move your data elsewhere
  • Take back your consent

You don't need to pay to see your data or use these rights. But we may charge a small fee or refuse if your request is clearly silly, happens too often, or is way too big.

8. Cookies

Our site uses cookies to know it's you and not someone else. This helps us give you a good time on our site and make our site better.

A cookie is a tiny file we put on your browser or computer if you let us. It has info that gets saved on your computer.

9. Updates to This Policy

We may update this policy at times. We'll post the new version here and change the date at the top.

Please check this policy now and then to stay informed. Changes take effect when we post them here.

10. Contact Us

Got questions about this policy? Reach out to us:

Email: michael.hart@denvelop.com

Address: 22 SIN MING LANE, #06-76, MIDVIEW CITY, Singapore 573969

Need help? Call/Text (65) 9175 9997